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Successful Semester WSU Alert Test
The Office of Emergency Management conducted a successful spring semester test of the WSU Alert System on Tuesday, March 6th. The test reached 16,280 students, faculty and staff within five minutes via text, phone and email. The door locking test was also a success. WSU tested its electronic door lock system (doors that lock via CougarCard access), locking doors for 15 minutes. Manual door locks were not included as part of this test. An all clear message was sent at 12:00 p.m. indicating the test was over and normal operations were to resume on the Pullman campus. WSU encourages students, faculty and staff to be … » More …Read Announcement
To report an emergency:
NOTE: When dialing 911 from a WSU Pullman campus number, there will be a 7 second delay in connecting. WAIT! DO NOT HANG UP!
NOTE TO PARENTS: Our current system does not support parent or third party registration to receive notifications. However, we do allow each individual to list up to 9 different mechanisms for emergency notification. Have your student list your contact information as an alternate to theirs, and that will get you emergency notifications as part of your student’s contact file.
- Go to the myWSU portal and sign in using your network ID and password
- Find the “Pullman Emergency Information” box on the left side of the page. Click ‘Update now’
- Complete the Washington State University student emergency notification form
- Once you have completed entering your contact information, please click ‘SUBMIT’. Your information has now been recorded and you are signed up to receive emergency notifications!
I got a text, call or email from WSU Alert. What should I do next?
- CONFIRM that you received the message. If you are asked to confirm receipt of the message, please do so. This is important as it helps us know if the message is getting out to the campus community.
- Follow the instructions given in the message, assessing your personal situation. This will vary depending on the circumstances.
- Go to the WSU ALERT website (alert.wsu.edu), call the WSU Informational Hotline (509-335-2345) or check other official internal sources to get more information on what is happening and what you should do in response. We can only provide a brief bit of information in the WSU Alert message so you will want to get more details on the situation.
- Follow the instructions of emergency personnel and comply with your unit’s emergency procedures as appropriate.
NOTE Even if you cannot understand the voice instructions, your default action should be to always take shelter and seek further information from other WSU Alert resources!
What should I NOT do when I get a message or hear the sirens?
- Do not ignore the message. You won’t get one unless it is important, so pay attention and be alert!
- Please don’t get on your cell or land-line phone and call your family/friends to talk to them about what is going on. WSU and Pullman have limited phone resources that can be easily overwhelmed due to high volume use. Please stay off your phone as much as possible; lines and cell phone capacity will be needed to get the word out to the campus community about the emergency, as well as for critical emergency communications.
- Ask your friends and family to not call you during an emergency. The same issues apply from above to incoming calls from outside the area. Ask them, instead, if they hear about an emergency at WSU to go to the WSU ALERT website (alert.wsu.edu) for information. Ask them to not call the University for more information during the emergency. The best place for current and accurate information will be the WSU ALERT website.
Do I reply to WSU messages?
Do Not Reply To WSU ALERT Messages other than to Confirm Receipt of the Message per Instructions ProvidedWSU ALERT notifications will be prefaced with WSU ALERT in the message, and the from-address for WSU ALERT email messages will be email@example.com